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Orders are processed directly to our shipping team following order confirmation.
PLEASE NOTE: Current Processing times are extended due to a huge surge in demand. We assure you are doing everything we can to get your order out ASAP - thank you for your patience!
Orders including a power bank will have the jacket and power bank shipped in seperate packages to avoid customs delays. You may recieve the power bank first, if so, the jacket will be delivered very shortly after, as they are sent at the same time!
Current Processing Time: 5 - 7 Working Days (Delayed)
Standard Shipping Delivery Time: 7 - 15 Working Days
Cancellations: If you wish to cancel your order after it has already been processed there will be $15 Restocking Fee.
Orders that have already shipped cannot be cancelled.
Returns must be submitted within 30 days of receiving your product.
Product must be unworn and in the same condition you received it in. Customers are in charge of return shipping and must provide us with the return tracking number once shipped.
Please note: Due to current conditions across the globe, some countries are seeing extended shipping times. We have no control over these delays but we assure you that your order will arrive and we will do everything to assist you in the meantime.
If you have any questions about shipping, please email us at email@example.com - please only send one email and allow for 24 hours for response :)